Steve Burrows to speak at Service Management conference

 SBA's Principal Consultant, Steve Burrows, will be speaking to the conference audience at Service Management Expo 2010 (SME) at the NEC in Birmingham, UK next week. SME is the only conference & exhibition in Europe dedicated to post-sales Field Service.

Steve is widely acknowledged as a leading expert on the use of Information Technology in Field Service and his presentation will discuss the future of Field Service Management Systems. More information from the conference website here.