SBA's Principal Consultant, Steve Burrows, will be speaking to the conference audience at Service Management Expo 2010 (SME) at the NEC in Birmingham, UK next week. SME is the only conference & exhibition in Europe dedicated to post-sales Field Service.
Steve is widely acknowledged as a leading expert on the use of Information Technology in Field Service and his presentation will discuss the future of Field Service Management Systems. More information from the conference website here.